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Commissions

The Commission Process — Step by Step

Everything you need to know before commissioning — no surprises.

Step 1 — Initial Contact

Use the contact form to begin. Include: your character or design concept with reference images; your target event date; your measurements or your willingness to provide them; and your approximate budget. The more specific you can be, the more accurate Heidi's response will be. She responds to all commission enquiries — typically within 3–5 business days.

Step 2 — Project Estimate & Consultation

Based on your brief, Heidi will provide an estimated hour range and total cost. This estimate covers labour only; materials are quoted separately based on the specific fabrics and components your project requires. If the estimate is within your budget, a commission agreement is prepared covering the full scope, timeline, and payment schedule. Once both parties have signed and the deposit has been paid, your project enters the queue.

Step 3 — Pattern Development & Mockup

All costumes begin with a custom pattern drafted to your measurements — no off-the-shelf shortcuts. For garments requiring accurate fit (anything with a fitted bodice, corsets, formal wear), a mockup in cheap fabric is constructed and fitted before any fashion fabric is cut. This is where fit problems are identified and solved at zero additional materials cost. For non-fitted pieces, pattern development may go directly to fashion fabric.

Step 4 — Construction

Construction proceeds in the fashion fabric with progress updates at key stages — typically photos when significant milestones are reached. Client feedback is welcomed throughout. If you have a specific concern or a change of direction mid-project, communicate early — changes are much easier to accommodate before a section is completed than after.

Step 5 — Final Fitting & Delivery

For clients who can attend an in-person fitting, the final fitting confirms the finished garment before delivery. For remote clients, the costume is photographed in detail on a dress form before shipping, and Heidi provides clear return/adjustment terms in case of any fit issues. The final payment is due before the costume ships. Every commission is accompanied by care instructions specific to the garment.

Commission Financial Terms

Deposit50% — due before work begins
Final payment50% — due before shipping
Deposit refundabilityNon-refundable after work has begun
Rush surcharge+50% on labour
Payment methodsPayPal · Venmo · CashApp · Credit Card

Ready to commission? Use the contact form with your character, reference images, measurements, event date, and approximate budget.

Frequently Asked Questions

How much does it cost?

Pricing is based on Heidi's hourly rate of $65 plus materials. She provides an estimated hour range after reviewing your reference images and requirements. See the services page for typical ranges by project type.

How long does it take?

Depends entirely on project complexity. Simple costumes: 6–10 weeks. Complex builds: 4–6 months. The waiting list may add additional time. Always contact as early as possible relative to your event date.

What if I don't live near Florida or Michigan?

Remote commissions are possible for most garment types. The mockup fitting stage is more challenging remotely, but Heidi has developed a detailed remote measurement process. Corsets always require in-person fittings.

Can I make changes mid-project?

Yes — but communicate as early as possible. Changes are much easier to accommodate before a section is finished. Major scope changes may require an updated estimate.