Step 1 — Initial Contact
Use the contact form to begin. Include: your character with reference images, your target event date, your measurements (or willingness to provide them), and your approximate budget. The more detail you provide, the more accurate the initial response will be. Heidi responds to all commission enquiries but availability varies — if the response indicates a longer wait than your timeline allows, the rush option (with 50% surcharge) may be available.
Step 2 — Quote and Agreement
Based on the reference images and project scope, Heidi will provide an estimated hour range and total cost. This estimate includes labour at $65/hr; materials are quoted separately based on the fabrics and components required. Once both parties agree on the scope and cost, a commission agreement is signed and the 50% deposit collected. Work begins when the deposit is received.
Step 3 — Construction
Construction typically involves pattern drafting, a mockup fitting (if geography allows in-person fittings), construction in the fashion fabric, and finishing. Heidi provides progress updates with photos at key stages. Client feedback is welcomed throughout — the goal is a costume that matches your vision.
Step 4 — Delivery
The finished costume is photographed before shipping. The remaining 50% is due before the costume ships. Shipping costs are added to the final invoice based on the costume's size, weight, and your location. Care instructions are included with every commission.